Unfortunately, there are many communications channels for Joomla users and this leads to people posting pleas for support on sites that are poorly suited to receiving support and sharing the wisdom received.
There are many ways that JSX can win:
- Get better and more questions.
- Get talented, educational, and speedier solutions.
- Get a higher volume and more frequent participation from Joomla users.
However, which comes first? The Chicken? The Egg?
Well, you can only control your own behavior, role model good behavior, and campaign to others to have a crack -- so do ALL of it and see what happens.
How do we campaign, well, there's online and offline. When you speak positively of the richness and warmth of JSX while attending Joomla Meetups and other IT gatherings, people will inherently want to see what all of the fuss is about. If you are a member of any online networks (LinkedIn, Facebook, Slack, MeetUp, Google+, etc.) that speak on Joomla, never miss a chance to leave a whisper about JSX.
I openly express to the attending (and non-attending) members of the JUG Brisbane Meetup that I am happy to sit down with anyone and "hold their hand" through their first posted question/answer. I have stood up and enthusiastically explained to our members just how great and powerful SO and JSX are as well as the myriad of career-relevant benefits to engaging in these communities.
Basically, I'll urge everyone to make scattered trails that all lead to JSX (on your business website, on your email signature, in your LinkedIn/Facebook/Twitter/Slack/MeetUp/Joomla Volunteer/etc profile). Once they come here, it is again up to us to ensure that they get a positive and educational experience. Much to do. Be bold.